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Dear Captain Keith
I just wanted to say a big thank you for all the help and advice you and this site have given me ... i am feeling much more comfortable about my forthcoming flights than I would have been without reading your book/ watching your dvd/ and reading everyone's thoughts and shared concerns, and your replies, on here.
I'm not 100% happy and am sure I shall feel nervous and at times panicked on board - and if time and childcare permitted would have liked to have come on one of your courses - my flights which are coming up soon (ATR-72 1.5 hours and 747-400 11 hours 15 mins) but on the whole I shall feel a lot better than I would have done without you. So big big thank you, i am going to try to be brave - :)