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Good afternoon Keith
I used to be a member and want to thank you for all your work; over the past 3 years I achieved great success flying without fear, one or two times every month, mostly for work.
The fear has returned for some unknown reason, however, and the past two flights I've taken I found very scary. Now I am due to fly to New York from London on Saturday and the flight is a B.A. flight but it's operated by American Airlines.
I am nervous about American Airlines because I hear that their fleet is old (pilots from AA have complained about having to do a number of emergency landings in recent months due to defective equipment) and I feel that it is somehow an unreliable airline. I would feel safer traveling with BA.
I think that the aircraft is a Boeing 777, which I think is quite recent; have you ever flown such a plane? Is turbulence more likely in this season?